Attention passengers: the pilot is self-taught

by Giuseppe Lanzi on 09/25/2012

There’s an aspect of the IT world that intrigues and bothers me at the same time: training. For reasons of haste, opportunity, or practicality, when adopting a new tool it’s always tempting to say “We’ll learn as we go along.”

Up to this point there’s no problem – in fact a little practicality is the ideal. All programming tools and languages are complex objects that you can’t understand without getting your hands dirty, and the same is true for Instant Developer. The trouble is that what we often mean is “We’ll learn as we go along (alone).”

And when learning alone, we miss out on the best. In most cases, people who use this approach with Instant Developer are easy to identify.

Learning a tool without talking to the support team tends to limit our ideas – you try to bend the tool to your own way of working instead of trying to understand it so you can capitalize on all of its advantages. Often, it takes just five minutes to close a support ticket for a problem that seemed impossible to resolve, simply because it was approached the wrong way.

It’s a problem of expediency. The support team helps solve problems more quickly and provides guidance for using the tool correctly in a specific case. What you gain is a concrete advantage, a helpful aid in meeting deadlines and limiting production costs. And -why not? – even expanding your vision and learning new things.

There is support for self‑training, but it only makes sense to learn a tool on your own if the case you’re handling is not complex, or you’re just testing it out. When you’re talking about enterprise applications, it’s no time to fool around. Would you and your family board a plane flown by a self‑taught pilot?

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